TAIPEI (Taiwan News) – A total of 7,854 Taiwanese high school students who uploaded their e-portfolios (e-portfolios) between September 5 and Wednesday, September 22 may never see their work again following a disastrous data migration carried out by National Chi Nan University, according to a statement released on Saturday, September 25.
The education ministry said it was outsourcing a private company to retrieve 25,210 missing files from 7,854 e-portfolios, which show students’ learning progress and academic performance. Up to 81 schools across the country have been affected.
The culprit, a team from National Chi Nan University, had been tasked with migrating the huge datasets to a new virtual server. This was a precautionary measure to reduce the risk of cyber attack from distributed data storage, in accordance with Taiwan’s Cyber ââSecurity Management Act.
The ministry explained that files uploaded before September 5 had already been backed up and were unaffected. Authorities will provide a list of all students with missing data so they can seek redress and ensure their university admission applications are not affected.
The ministry apologized for the crash and vowed to protect the data with ongoing backups against various threats or other human error, the statement said.