We hesitated when we saw how cute CyberGhost VPN’s (virtual private network) mascot was – sometimes it feels like the companies that spend so much time worshiping are trying to distract you from the truth. But we ended up being pleasantly surprised, even though we fumbled around using the serve at first.
CyberGhost VPN’s complex design meant that it was one of the less intuitive VPNs we looked at. It took us a few more minutes to get comfortable with the interface. We were also disappointed that CyberGhost VPN doesn’t work in China, so for anyone trying to find a VPN that works while traveling in China, this VPN is an automatic veto.
Lots of locations for VPN use.
Credit: CYberghost VPN
What are the best features of CyberGhost VPN?
Streaming capabilities, which we’ll get to later, and the dedicated IP address option (for an additional fee) were our favorite features. A dedicated IP address is a feature that allows access to restricted IP networks. This allows this VPN to use a token-based system for its dedicated IP addresses. So when you connect to a server, the IP address itself is not linked to your VPN account. This is very different from my Surfshark experience where my IP address stayed the same multiple times when disconnecting and reconnecting to the same server. CyberGhost VPN will not expose your identity by leading your IP address or DNA requests.
What protocols does CyberGhost VPN support?
The benefit of being able to choose which protocol you use when using CyberGhost depends on your needs and the device you are using. But what is it? A VPN protocol is a directive that is used to organize the connection between the VPN client and the VPN server. Whatever protocol your VPN uses, it will determine how your data travels between your computer and the VPN server. Currently, CyberGhost supports the following protocols:
OpenVPN (YDP QNS TCO): the most popular among VPNs
IKEv2: the most stable
Wireguard: the newest and supposed to outperform OpenVPN and IKEv2
Tunneling protocol: associated with IPSec, it can offer additional security
One downside is that on our first day of using CyberGhost, we continued to have a roadblock every time we wanted to change servers. We would get the following annoying pop-up.
The annoying pop-up we kept getting from CyberGhost.
Credit: Emily Lu Gao
How much does CyberGhost VPN cost?
Price is another reason why this VPN is great for beginners. In fact, CyberGhost VPN stood out for us because its quality is a godsend.
Here are the current pricing plans to consider:
Monthly: £ 10.89 / month
6 months: £ 4.79 / month (billed £ 28.74 per year)
2 years (+2 months free): £ 1.63 / month (billed £ 42.38 every 2 years)
Platforms: Windows, Android, Android TV, MacOS, iOS, Linux, Amazon Fire Stick, FireTV
Number of synchronous users per account: seven
The two-year and one-year plans each came with a 45-day money-back guarantee. Meanwhile, the one-month plan comes with a 14-day money-back guarantee. All CyberGhost billing plans include 7,200 VPN servers, seven simultaneous connections, 24/7 live support, and apply to a myriad of device types from Chrome and Firefox to Mac and Android.
Are there any features compatible with streaming?
It’s not just Netflix that you can access. A long list of streaming sites are all at your fingertips. When we tried to access Hulu it didn’t work until we tried to stream Hulu to a few different servers. This could be a one-off problem, but still worth noting.
Other than this minor speed bump, we argue that streaming is CyberGhost’s best attribute.
Is CyberGhost VPN torrent user friendly?
Torrenting, a popular file sharing protocol, is often mistaken for illegal hacking. It allows a large number of users to connect and share content without having to depend on a single source for downloads. CyberGhost VPN is ideal for torrenting and allows you to torrent on up to seven devices. This is due to features like:
DNS leak protection (route your website queries through a private server instead of your ISP’s servers)
IPv6 protection (make sure the VPN does not divulge your device’s IPv6 address compared to IPv4)
Aesthetically, we like that on the left side of CyberGhost VPN’s desktop and laptop layout, the servers are organized by “best for streaming,” which we found useful.
What is the connection speed?
Unfortunately, we wish CyberGhost was faster. We found the speed to be comparable to the speed at which the test computer normally operates without a VPN. The computer runs at 45.83 Mbps without CyberGhost VPN and with the program it differs only 3.72 Mbps.
If anything, we now know that the regular internet is exceptionally slow.
Regular server results.
Credit: Emily Lu Gao
Speeds using German server.
Credit: Emily Lu Gao
Can you trust CyberGhost?
Ultimately, VPNs will claim to protect you, but let’s dig deeper. On the CyberGhost VPN website, we found it comforting that this company openly shares transparency reports. This is important because users can see the requests that a VPN provider receives from government agencies. Trust can also be invoked if a VPN company reveals who the creators are.
Can you count on CyberGhost VPN’s customer support?
CyberGhost offers 24/7 live support, which we greatly appreciated. In addition, we liked that there was also a form for submit a request for assistance. When we submitted a request, they promptly responded to us. There was no “ghost” (pun intended) which we have experienced in the application form of some programs where our questions just fell into a deep abyss.
Is CyberGhost VPN Worth It?
CyberGhost VPN can keep up with the strongest VPNs available on the market. It stands out in the sea of VPNs with a reputable in-house support team and private servers for the security maximalists.
For one thing, CyberGhost is a great introduction to VPNs even if the interface isn’t to your liking. On the other hand, it is not a VPN for more experienced VPN users due to its low quality web anonymity.
If you want enhanced privacy, it can be expensive to add access to the NoSpy server and / or a dedicated IP address to your plan. But, for the average consumer, it covers its basics and more.
Credit: CyberGhost VPN