The fight against scams enjoys strong support from government, private and community organizations


Let’s talk about scams ”is the theme adopted by more than 350 partners government, private and community organizations who joined the fight against scams during this year’s National Scam Awareness Week.

Scam Awareness Week opened on Monday November 8 and will run through November 12 with the aim of the ACCC campaign and its 350 partners encourage open and honest conversations about scams to help people detect, prevent and avoid scams.

“The more we talk about scams, the more we become aware of it and the harder it is for fraudsters to steal our money or personal information,” said ACCC Vice President Delia Rickard.

“You don’t have to be ashamed or embarrassed to be the victim of a scam as it can happen to anyone, but sharing your experiences with others can help disrupt and prevent scams.

“Scams can affect anyone, and the data from the reports we receive at Scamwatch shows how easy it is to fall into the trap of a scam,” Rickard said.

The ACCC reports that so far this year, Australians have already lost over $ 236 million to scams and, while people aged 65 and over still have the highest losses (15, 6%) and lose the most money, an increasing number of reports are coming. younger age groups.

People aged 35 to 44 had the second highest number of reports (15.3%), followed by people aged 25 to 34 (14.4%), which, according to ACCC, shows that scams can impact people of all ages.

According to the ACCC, there has been a wide variety of scams so far in 2021, with crooks continuing to pose as government agencies, such as the Australian Border Force.

In a scam, crooks claiming to be from the Australian tax office claimed that people would receive tax refunds but had to update their personal and financial information.

The ACCC warns that the emergence of the Flubot malware scam and the way it has continued to evolve into different variations throughout the year shows how quickly crooks can scale their scams.

“Scams are getting more and more sophisticated, using technology to make their scams even harder to detect,” Rickard said.

“Scammers adapt and in a moment of inattention it is unfortunately too easy for even the most careful person to click on a message or fall for some other type of scam. But your experience can help warn others to be even more careful.

“In this Scam Awareness Week, I want to encourage everyone to have a conversation about scams. Talk to the people around you, your friends, your family and your coworkers. The more we all know about them and how to avoid them, the less likely scammers are to be successful, ”concluded Rickard.

The ACCC says if someone thinks they’ve been scammed they should contact their bank or financial institution immediately and if you’ve lost any personal information to a scammer and are concerned you can contact IDCARE (the link is external).

And you can also report a scam at Scamwatch, follow Twitter (link is external) or subscribe speed camera alerts.

The ACCC has released statistics that reveal the full extent of scams in Australia in the 10 months between the start of January and October 17 of this year:

Statistics – January 1 to October 17

  • There were 242,000 reports to Scamwatch this year, up 50% from the same time last year.
  • Losses increased 87% to $ 236 million.
  • Phone scams increased 74% to nearly 126,000 reports.
  • The highest losses were reported for investment scams (up 160% to $ 121 million); dating and romance scams ($ 39 million); false billing scams ($ 13 million) and remote access scams ($ 12 million).
  • The main scams reported are phishing (59,491); threat-based scams (35,351) and identity theft (19,154).

Indigenous consumers made 3,256 reports with over $ 3.7 million in losses.

  • Phishing scams: 546 reports and $ 1.1 million in losses
  • Investment scams: 1.22 million losses on 111 reports.

Consumers with CALD training made 9,468 reports to Scamwatch with over $ 28.5 million in losses.

  • Phishing scams: 1,651 reports and $ 1.2 million in losses
  • Investment scams: $ 11.7 million in losses on 592 reports.

Consumers with disabilities made 9,477 reports to Scamwatch with almost $ 14 million in losses.

  • Phishing scams: 1,922 reports and $ 102,181 in losses
  • Investment scams: $ 5.25 million in losses on 356 reports

“We know that talking about scams can help prevent them, so we encourage you to tell your friends, colleagues and family about your experiences with scams.” the regulator of the telecommunications industry, the Australian Communications and Media Authority (ACMA) said.

“Scam Awareness Week is a timely reminder that scammers target everyone and no one is too smart to get scammed. Australians must be alert to the threat of phone scams, protect their personal information and rreport scams to Scamwatch.

“ACMA is proud to support Scam Awareness Week, a national campaign for government agencies and Australian businesses to work together to raise awareness of scams, ”ACMA noted.


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